Last week, a customer complained to us that Diamond Cut DC8 would not convert and open a .mp3 file that he owned. It had not been created with Diamond Cut software, but some other unknown program. I obtained a copy of the file from him.
The file was in the form xyz.mp3. When I opened it in DC8, some sort of conversion happened, but the file sounded like a Calliope. So, I knew it was not just random noise, but had some sort of intelligence therein. After some thought, and on just a hunch, I decided to change the .mp3 extension to .wma. Viola!!! It converted and opened and sounded fine in DC8! That certainly was a little streak of luck on my part.
I have no idea how that happened to the customer file, but it did and that was the fix for our customer. I wonder if this happens often??? Any idea how or why?
Craig
The file was in the form xyz.mp3. When I opened it in DC8, some sort of conversion happened, but the file sounded like a Calliope. So, I knew it was not just random noise, but had some sort of intelligence therein. After some thought, and on just a hunch, I decided to change the .mp3 extension to .wma. Viola!!! It converted and opened and sounded fine in DC8! That certainly was a little streak of luck on my part.
I have no idea how that happened to the customer file, but it did and that was the fix for our customer. I wonder if this happens often??? Any idea how or why?
Craig
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