Terms and Conditions

Shipping & Returns

Please note: All software, CD, DVD and digital downloads sales are final.

Please download and try out our software from the download area. We offer full functioning demos for our products. If you are in doubt about compatibility or functionality, please ask. Once we issue a serial number, we are not able to offer refunds.

For our digital music downloads, please listen to the free preview of the songs that are available on our store.

For physical orders, we usually ship in one or two days. If you have a special request, please email or call us.

Conditions of Use

Diamond Cut Software should not be use in life support or life dependent applications. Diamond Cut Productions will not be liable for the use or misuse of any of our products.

HARDWARE RESPONSIBILITY:  Diamond Cut Productions, Inc., will not be held responsible for any hardware failures when the software is used on said equipment.  It is the sole responsibility of the hardware owner to assure the proper operation, maintenance and performance levels of any computer or audio hardware associated with their system in conjunction with Diamond Cut Productions, Inc. software.

Support Policy

We include one year of free support on all Diamond Cut Productions software products. Support start from the date of purchase or paid upgrade of the product. Additional support contracts are available for purchase. Please contact Diamond Cut Productions for details.

Extended support contracts can not be purchased for products after their announced end of product support life date. The end of support life for any given product will be announced on the Diamond Cut Productions, Inc. website and/or the Diamond Cut Productions, Inc. user’s forum.  When possible, the end of support life may also be announced via email at the company’s discretion.

END of SUPPORT LIFE: The end of support life date for any given Diamond Cut Productions, Inc. product is determined exclusively by the Diamond Cut Productions company based on the technical environment and business considerations over time.  The exception to that rule exists only when an extended support contract is in place.

Privacy Notice

Diamond Cut Productions privacy policy is very simple.

Diamond Cut Productions does not sell, share or lease its customer database or customer information with any other party or affiliates. We don’t sell it to advertisers or share it with anyone. We only use your information to support and improve our products.

If you have any questions please give us a call or email